Urgent Requirement for a Leading Multinational Company in Hyderabad
Abide HR is a fast growing recruitment service provider in India. We are preferred Hiring partners to MNCs/IT/ITES/BPOs/ Pharma/BFSI & other verticals. Our clients range from Large Businesses, MNCs,SMEs and Startup companies. We are situated at Begumpet, Hyderabad.
Process Associate
Job Location: Hyderabad
Job Description: We have an urgent requirement for a leading multinational company in Hyderabad.
Function: Technical support/ customer services
Designation : Process associates
Shifts: Night and Rotational
Salary : Best in Industry - up to 3 Lacs P.A. Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus
Interested candidates can call 738-630-6603 for more details and book your interview.
You can walk-in to the interview with the following documents:
1.Updated resume ( 2 Copies)
2. Passport size photographs(2)
3. Copy of photo ID proof +(original) - ( Aadhar Card / PAN Card / Voter ID )
4. Candidates with experience should bring Offer letter, Pay slips and relieving letter compulsory.
Job Description:
Hiring Experienced candidates for Technical Support and Customer Support Process.
Should have basic understanding of troubleshooting,desktop support,MS Office.
Should be flexible to work on e-mails and calls both.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
Maintain a thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
Excellent communication skills required.
Job Location- Hyderabad
Shift Timings -24/7 Shifts,Any 9hrs shift
Interview Dates Daily
Interview Time 11am to 4 pm only.
Function: Technical support/ customer services
Designation : Process associates
Shifts: Night and Rotational
Salary : Best in Industry - up to 3 Lacs P.A. Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus
Interested candidates can call 738-630-6603 for more details and book your interview.
You can walk-in to the interview with the following documents:
1.Updated resume ( 2 Copies)
2. Passport size photographs(2)
3. Copy of photo ID proof +(original) - ( Aadhar Card / PAN Card / Voter ID )
4. Candidates with experience should bring Offer letter, Pay slips and relieving letter compulsory.
Job Description:
Hiring Experienced candidates for Technical Support and Customer Support Process.
Should have basic understanding of troubleshooting,desktop support,MS Office.
Should be flexible to work on e-mails and calls both.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
Maintain a thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
Excellent communication skills required.
Job Location- Hyderabad
Shift Timings -24/7 Shifts,Any 9hrs shift
Interview Dates Daily
Interview Time 11am to 4 pm only.
Functional Area: ITES/BPO/KPO/Customer Service
Functional Role: Technical Support Executive
Venue : Abide Hr Services Pvt Ltd, 4th Floor,Gumidelli Complex,
Above Reliance Trends ,Opp.Shoppers Stop,Begumpet ,Hyd-16.
Thanks & Regards,
SIMRAN - Team Member
Abide HR Services Pvt Ltd.
Integrate | Implement | Deliver
4th Floor, Regus Business Centre,
Gumidelli Complex. Above Reliance Trends Mall,
Old Airport Road. Begumpet, Hyderabad- 16
Mob: 91-738-630-6603
www.abidehr.com.
Above Reliance Trends ,Opp.Shoppers Stop,Begumpet ,Hyd-16.
Thanks & Regards,
SIMRAN - Team Member
Abide HR Services Pvt Ltd.
Integrate | Implement | Deliver
4th Floor, Regus Business Centre,
Gumidelli Complex. Above Reliance Trends Mall,
Old Airport Road. Begumpet, Hyderabad- 16
Mob: 91-738-630-6603
www.abidehr.com.
Candidate Requirement
DESIRED PROFILE
Education: ANY GRADUATE EXCEPT MCA & MTECH
Skills required:
Excellent communication skills.
Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
Should have an attitude that is well approachable by consumers and understanding their problems.
Should have extremely good listening skills in order to understand what the consumers want to say or express.
Ensuring the satisfaction of customers in every stage of the process.
Skills of working in a team and ability to learn.
Writing skills are also required in this job.
& Basic computer knowledge,
Experience: Candidate with relevant experience upto 4 years preferred. Freshers can also apply..
Education: ANY GRADUATE EXCEPT MCA & MTECH
Skills required:
Excellent communication skills.
Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
Should have an attitude that is well approachable by consumers and understanding their problems.
Should have extremely good listening skills in order to understand what the consumers want to say or express.
Ensuring the satisfaction of customers in every stage of the process.
Skills of working in a team and ability to learn.
Writing skills are also required in this job.
& Basic computer knowledge,
Experience: Candidate with relevant experience upto 4 years preferred. Freshers can also apply..
Experience: 0 - 5 years
Qualification: Graduate
Preferred Resume Format: MS-Word
Compensation Details
Salary: 1.20 Lakh to 3.00 Lakh (Indian Rupees) per annum
Simran
4th Floor, Regus Business Centre,,
Gumidelli Complex. Above Reliance Trends Mall, Old Airport Road.
Hyderabad, Andhra Pradesh
India 500016
Phone: +91-738-630-6603, +91-738-630-3590
Website: http://www.abidehr.com
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